FAQ
Frequently Asked Questions
What if they don't like spicy food? Our boxes aren't heat challenges. Every box includes a range of flavors from mild to medium, with at least one legitimately spicy option for people who want it. The focus is on flavor, not punishment.
What's actually in each box? Five full-size bottles (5-10 oz each depending on style) from award-winning makers. The specific bottles vary based on availability and what we're curating, but every bottle comes from a maker who's won competitions or earned serious recognition. No filler. No gimmicks.
Can I add a gift message? Yes. At checkout, there's a field for gift messages. We include it on a card inside the box.
Is this appropriate for a boss or client? That's exactly who we designed this for. Professional enough to feel substantial, universal enough that you're not guessing their personal taste, and interesting enough that it doesn't look like you grabbed the first thing on Amazon.
How fast do orders ship? We ship within 1-2 business days. Free shipping to the continental US. Most orders arrive within 3-5 business days. If you need it faster, contact us and we'll figure it out.
What if something arrives broken? Email us a photo. We'll send a replacement immediately. Shipping damage happens. We handle it.
What's your return policy? 30-day money-back guarantee. If you're not happy, email us and we'll refund you. No interrogation. No restocking fees.
Do you ship outside the US? Not yet. We're focused on Wisconsin and the continental US for now.
I have allergies. What are the ingredients? Every product page lists what's in each bottle. Most sauces contain peppers, vinegar, salt, garlic, and spices. Some contain fruit, mustard, or honey. If you have serious allergies, email us before ordering and we can verify ingredients for specific boxes.
How long do the sauces last? Unopened, most bottles last 1-2 years. Once opened, they're best used within 6 months (though most people finish them way faster than that). These are shelf-stable pantry items.
